Part 1: Whose Quality System Is It? Whose quality system is it? Who cares and why? The answer to the first question is, it is your quality system. How do you know it is yours? With no pun intended, the documents probably include your company’s letterhead or logo. And, whether it was developed in-house and
What is quality? Ask different people within your organization and for every person you ask, you will probably get a different answer. So how do most companies make sure they have the right answer to what is quality?